[Resolved] Snapdeal.com — received fake titan watch with fake warranty | |||||
I have ordered titan tagged ne2480sm02 analog women's watch on 13th may 2018 and it got delivered on 24th may 2018. The product i ordered is titan but it came with packing of fastrack. Also i did not any warranty/guaranty card for the same. I am trying to return this order from my app but i am not able to do so. When i went to titan service center for checking authenticity of this product i came to know that this product is duplicate. They were not taking the responsibility of the product. If you people are not going to respond me then i am going lodge a complaint in consumer forum as well as police station. So request you to refund my amount as soon as possible. Below are my order details. Order id: [protected] Was this information helpful? | |||||
Jun 28, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 28, 2018 Snapdeal.com Customer Care's response Dear Pushpanjali, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
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When i unboxed i was annoyed to see that there was no full seal.
The cover box was full of rust. The watch weight was very less which means that it is a duplicate watch...
The back of the watch is also full if scratches...the watch looks as though it has been used by someone else..😠
I want my money back such a poor service of snapdeal such a fraud..
You people are selling fake watches in such a high price..
I have already complained to the police...i hope you all will not dissapoint me again.
I want my money to be refunded or sent another original and verified watch Titan