[Resolved]  Snapdeal.com — received faulty compbook i360 2-in-1 laptop from snapdeal

Address:	Bangalore Urban, Karnataka, 562125
Website:	snapdeal

My order id: [protected] and reference no: 44328764.
I received faulty compbook i360 2-in-1 laptop from snapdeal. I initiated return on same day itself. However first they told that service engineer will visit to check the production in 24 hours, however after 2 days they told no service engineer will come and i need t go service center and repair or take letter from them. But in portal they clearly mentioned that within 7 days i can request for written and also when i booked the product they asked pin code of my location and that time they not suggested that if i received faulty product then no service engineer will visit and i need to go service center.
The service center which they suggest is 41 km away from my home.
I sent many mails to snapdeal as they dont have vocal call center but no appropriate reply from snapdeal help center. One of the worst experience with online shopping with snapdeal.