[Resolved] Snapdeal.com — received wrong and duplicate products.

manisha_maya

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 110007

My order contained 2 loreal kajal, 2 maybelline kajal, 1 lakme kajal, 2 baby lips lip balms.
But what I received is 2 lakme kajal, 1 loreal kajal, 1 huda beauty kajal, 1 ads kajal and 2 some local crazy lips lip balms.
The packaging itself shows all the products are fake and duplicate.
I'm attaching the photo of what I ordered and what I received.

+2 photos

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Oct 8, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2018

Snapdeal.com Customer Care's response Hi Manisha,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal