[Resolved] Snapdeal.com — refund 372

shreya555

from Allahabad, Uttar Pradesh

Address:	Gurgaon, Haryana
Website:	www.snapdeal.com

I haven’t got any Screenguard inside packet thereto they aren’t refunding my amount 372 they even harass me that I’ll not refund because we do internal check when I ask about internal check so they don’t have single reply for it.

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Jan 20, 2019

Complaint marked as Resolved

Amount Refunded from Snapdeal End

Verified Support

Jan 18, 2019

Snapdeal.com Customer Care's response Dear Shreya!,

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.

Regards,
Team Snapdeal

Jan 18, 2019

Updated by shreya555 Basically from your side Snapdeal one comment came that we were refunding your amount 372

Jan 19, 2019

Updated by shreya555 Will you initiate refund 372 or not because you send me that you are refunding ₹372

Verified Support

Jan 19, 2019

Snapdeal.com Customer Care's response Hi Shreya,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Jan 19, 2019

Updated by shreya555 Listen this is not good that customer is saying ₹372 for 2 months which is not credited by your end atleast redo send the item