[Resolved] Snapdeal.com — refund amount is not credited | |||||
Hi, I have ordered a saree and paid the online cash using my credit card. I have cancelled my order within half an hour, but still amount is not refunded. They called me and informed that they will refund within 7 working days. It's almost 20 days got over. I didn't get any updates also. Can you refund it soon. Service is too worse. Order details: Order id: [protected], Ordered on: 15 nov, 2017 Mobile number: [protected] Regrads, Kavishree shanmugam Was this information helpful? | |||||
Jan 10, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 09, 2017 Snapdeal.com Customer Care's response Dear Kavishree, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
2 Comments | |||||
Comments
May I know the status of my refund?
Reply
Hi,
I have ordered a mobile and paid cash on delivery with another account.Account name Dinaj Kundu.I have cancelled my order with in half an hour.But still amount is not refunded.Then called me and informed that they will refund with in 7 days.Can you refund it soon.Service to worse.
I have ordered a mobile and paid cash on delivery with another account.Account name Dinaj Kundu.I have cancelled my order with in half an hour.But still amount is not refunded.Then called me and informed that they will refund with in 7 days.Can you refund it soon.Service to worse.
Snapdeal.com Customer Care's response, Jan 11, 2018
Verified Support
Dear customer (arij),
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 19, 2018
Verified Support
Hi customer (arij),
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
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