[Resolved] Snapdeal.com — Refund amount not credited my account

sudheer b.s

from Basi, Punjab

Address:	560056
Website:	sna

VERY BAD EXPERIENCE 2 MONTH OVER SNAPDEAL NOT REFUND MY AMOUNT, ESCLATE TEAM BEHAVIOUR VERY BAD, NO PROPER CUSTOMER SUPPORT FROM SNAPDEAL TEAM.i contact the bank also no but no use..

Hi Sudheer,
Your refund of Rs.1, 373.00 has been processed
As mentioned in our previous email, we have already issued a refund for your to your card/bank account on {31/12/2016}. We had also shared the BRN-854059 as a confirmation of this transaction.
In case the amount is not reflecting in your card/bank account, please call your bank’s customer care number immediately and share the above reference number.
Thank you,

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Apr 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Snapdeal.com Customer Care's response Dear sudheer b.s,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Comments

harshit09

from Allahabad, Uttar Pradesh

Same problem with me ! Please do share your contact no with me ! We will sue snapdeal together!

Snapdeal.com Customer Care's response, Mar 10, 2017

Verified Support

Dear Harshit09,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Mar 21, 2017

Verified Support

Dear Harshit09,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal