Snapdeal.com — Refund amount still not get

Address:New Delhi, Delhi
Website:www.snapdeal.com

Hi all,
Snapdeal has not trustpay website. My order cancel on 12may2016 and they was send mail on refund amount credit will 6 days(may be end on 19may 2016). But still (25may 2016) they was not refund my amount. If i ask customer care once i received product refund it so when you reached product to you does not answer they are all. So trust the snapdeal in online payment. He is not correctly answered

Order ID: [protected]
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Dear Praveen023,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
I have already contact your team many time.. But their responsible is not acceptable
Dear Praveen023,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Your team always told please wait... If you answer like this always mean what i do.. In this way told mean not a trustpay site..
It's take a18days for refund process. I[censored] process this way mean where will go the buyers..
And still also im not get refund
Dear Praveen023,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
So every time you also put the same answer my representative touch with you..this is very illegal activity
Dear Praveen023,

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal

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