[Resolved] Snapdeal.com — refund for power bank

Sanjay Birwadkar

from Mumbai, Maharashtra

Website:

Snapdeal

Product name kodak power bank

The powerbank we returned had fast charging issues hence we asked for refund now you gave us this power bank 'which was not our returned by us ' our power bank was well packed and not tampered from anywhere and working in the same way you gave us, but the product which you gave back is someone else's used one with torn box and multiple scratches on it and used for several days. Pl take this return otherwise we will go to consumer court and register a complaint against you for sending us a used pathetic tampered product instead of our one or new one.

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Mar 1, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2018

Snapdeal.com Customer Care's response Dear Sanjay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal