[Resolved] Snapdeal.com — Refund is delayed too much

Neel Suyhar

from Ahmedabad, Gujarat

Address:	Patan, Gujarat
Website:	www.snapdeal.com

For ordar id [protected]
I'm ordar two products one puma t-shirt and other Nike t shirt but I'm found it different to Which I ordered therefore I'm returning and it's reached at Snapdeal warehouse on 20 March 2017 and both are approved by Snapdeal that it's different items. After I received mail to refund initiated of Puma t-shirt on same day.but my another product Nike t-shirt which price is 2835 which is not initiated I'm call in customer Care for known reason of it but they said wait for 2 days and I'm waiting also for 3 days but after it's not initiate my refund therefore I'm complaint in again but they don't give me positive answer and said to me I'm unable to say any thing about your refund Now what I do? If Snapdeal is not solved my complaint than I'm complaint in consumer forum

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May 5, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Snapdeal.com Customer Care's response Dear Neel Suyhar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal