[Resolved] Snapdeal.com — Refund issue

Karthikv493

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I placed an order for mobile and made the payment through prepaid mode. However within an hour i requested for cancellation of the same and called the customer support and even sent a mail to them requesting for cancellation but those guys are doing anything...After continouos followup they cancelled my order and said refund will be made within 4 days still i didnt get any refund whenever i call dem o mail dem dey are saying 4 days 4 days but they are not refunding itself...Request you to take an action for the same

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Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Karthikv493,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Karthikv493,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team