[Resolved]  Snapdeal.com — Refund issue

Address:Kanchipuram, Tamil Nadu, 631501
Website:www.snapdeal.com

I ordered Portronics Pure Sound Pro Bluetooth speaker.In the remote is different as they showed.so i ask refund, they said you have to return the product by your own cost.i return the product to there warehouse(amount 620).With out any confirmation from my side, they send mail that quality check failed we will return your product.i contacted customer care you are given different remote which not shown in your site image, they said we will register complain take action in 24hr.but i didn't get any complain registration yet now.Now return process is going on, i can't able to contact customer care executive and email.
Order id :[protected].
i need refund of product and amount for shipment
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Oct 29, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Snapdeal.com Customer Care's response
Dear mageshn28,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
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