[Resolved] Snapdeal.com — Refund issue

Venkatesh Ki

from Hassan, Karnataka

Address:	600058
Website:	Snap.deal

I have placed order for Sparx Black Floater ( sub order id [protected] )& got delivered on 11th Jan product was not satisfied the very day itself I have returned it but till today I have not received the refund and I have called customer care number it's a useless number no responses so please look in to issue on high priority and I contacted customer care via mail to [protected]@snapdeal
Com they saying once we receive the product we will do refund I returned the product on 12 th Jan it's almost 8 days but till no proper responses

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Jan 22, 2017

Complaint marked as Resolved

Nothing has happened

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Snapdeal.com Customer Care's response Dear Venkatesh Ki,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Jan 22, 2017

Updated by Venkatesh Ki refer to the above and would like to inform you that i have ordered some products through snapdeal and returned on 12th January 2017 and I complained for refund please update the status

Jan 22, 2017

Updated by Venkatesh Ki Have placed order for Sparx Black Floater ( sub order id [protected] )& got delivered on 11th Jan product was not satisfied the very day itself I
have returned it but till today I have not received the refund and I have
called customer care number it's a useless number no responses so please
look in to issue on high priority

Thanks and regards

Venkatesh.k
[protected]

Verified Support

Jan 23, 2017

Snapdeal.com Customer Care's response Dear Venkatesh Ki,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,

Team Snapdeal

Jan 28, 2017

Updated by Venkatesh Ki Dear team.

Iam totally disappointed by you service even though iam sending serval mails your people just bordered about the customer issue last when is spoke to your agent appyan he advised me to send the pick up recpiet I have already been sent now you people again saying same thing product as not been delivered by snap .I placed order in your portal than how come the product cant be delivered and in portal clearly shows that product has been delivered and refunded successful and it's all most 17 days no one is taking care of customer .if your people deny to refund the amount surely iam going to post this in my facebook account & wats up group .nearly in my company there are. 2thousand people working I will suggest no one to purchase my snap deal instead of 800/- you will lose most valuable customer & this will be my last purchase my snap deal 420 company only charging the customer

Jan 28, 2017

Updated by Venkatesh Ki Really snap deal is pakka 420, company no one worried about customer they need only money . One of my worst experiences in snap deal

Jan 29, 2017

Updated by Venkatesh Ki Take this matter seriously or else you will face the consequences