[Resolved]  Snapdeal.com — Refund issue

Address:New Delhi, Delhi, 302043
Website:Snapdeal. Com

My order was with snapdeal
Id no.[protected] dated 2.4.17 in which 4 items were of each rs.599/-130/-130/-175/-. =1034/-. Due to discount issue i had cancelled within few minutes and furnished a revised order.
I received a msg of cancelled my order same time. I waited for 8 days and in between i called on their paid customer service no.7-8 times. I had to charged approx.180/- for std call chgs. To snapdeal cust. Care as they have no any toll free nos. On 10th april 17 i received 904/- as refund from snapdeal in my account amounting 599/-130/- 175/-=904/- thus one refund of 130/- not received till date. Sd told that they have credited 130/- but bank authorities replied that 130/-was not received by them. I submitted bank statement to sd but all in vein, no response/satisfactory reply they gave me till now.
Feeling mentally harassment i hereby requested to sd through yr. Site that they must have to pay to me for my mental/financial/valuable time/ loss cost is as under:-
Refund. 130/-
Call chgs. 180/- } 5310/-
Mental loss. 5000/-
So please. Credit my account for rs.5310/- as a compensation within a
Week. Otherwise i am liberal to file a complaint against you in district consumer court.
Sincerely yours,
Pawan jain
Mobile.[protected]
Email:[protected]@gmail.com
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May 27, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Snapdeal.com Customer Care's response
Dear [protected]@1960,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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