[Resolved] Snapdeal.com — Refund issue | |||||
My order was with snapdeal Id no.[protected] dated 2.4.17 in which 4 items were of each rs.599/-130/-130/-175/-. =1034/-. Due to discount issue i had cancelled within few minutes and furnished a revised order. I received a msg of cancelled my order same time. I waited for 8 days and in between i called on their paid customer service no.7-8 times. I had to charged approx.180/- for std call chgs. To snapdeal cust. Care as they have no any toll free nos. On 10th april 17 i received 904/- as refund from snapdeal in my account amounting 599/-130/- 175/-=904/- thus one refund of 130/- not received till date. Sd told that they have credited 130/- but bank authorities replied that 130/-was not received by them. I submitted bank statement to sd but all in vein, no response/satisfactory reply they gave me till now. Feeling mentally harassment i hereby requested to sd through yr. Site that they must have to pay to me for my mental/financial/valuable time/ loss cost is as under:- Refund. 130/- Call chgs. 180/- } 5310/- Mental loss. 5000/- So please. Credit my account for rs.5310/- as a compensation within a Week. Otherwise i am liberal to file a complaint against you in district consumer court. Sincerely yours, Pawan jain Mobile.[protected] Email:[protected]@gmail.com Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Snapdeal.com Customer Care's response Dear [protected]@1960, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment