[Resolved]  Snapdeal.com — refund my money

I have placed an order of huda beauty matte lipstick red edition. But order is not placed. And money of amount ₹255/- has been deducted from my bank account. Please refund or place order of my product. Please take some action otherwise i will advice all of my friends not to buy from this site. Please make it possible in between 24hours. So that i can get back my money.
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Aug 2, 2019
Complaint marked as Resolved 
Thank you for your concern. I got back my money just now.
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Snapdeal.com Customer Care's response
Dear Rupashree,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Verified Support
Aug 02, 2019
Snapdeal.com Customer Care's response
Dear Rupashree,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Aug 02, 2019
Updated by Rupashree Raginee
Please refund me soon within one day. You said in your support message that if I paid through any of my wallet then refund will be done within 24 hours. But where is my money? I paid through phone pe. So please I beg you either place my order or give my money back within 24 hours. I am not a working girl. I am a student.
Verified Support
Aug 03, 2019
Snapdeal.com Customer Care's response
Hi Rupashree,

We're working on this. Please allow us some time to get back to you with an update.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I purchased a titan leather watch from Snapdeal. It is not running well. It stays behind the clock. When I visited Titan customer service center they said the product is fake.

Snapdeal.com Customer Care's response, Aug 3, 2019
Verified Support
Hi Abhishek,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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