Snapdeal.com — Refund not done after return of item

Address:Gurgaon, Haryana
Website:www.snapdeal.com

W have purchased a sari from snapdeal.com (Order id: [protected]). But when we received the delivery, the quality was not as per picture produced during order. So we had initiated for return at the same day, a representative came at same day and collected the item. But refund is not been done yet. We had complaint on snapdeal.com website and customer telephone numbers but all have been assuring for 24 hours/one day. Its almost 4weeks since we returned but the refund is not been done.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Nov 28, 2015
shail6019's response
not resolved complaint fake news
Complaint comments 

Comments

Dear Nitin Kukreja MPM®,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

not working electronics products delivered

I have bought 160gb hardisk 2 quantity & karbonn A108 mobile and Seageate 329gb hardisk all are faulty one
Dear Sskarthick Ssk Ssk,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

my refund has not been processed

i have repeatedly called snapdeal customer to refund my 1135 rs. but they havent done it.

Stolen My Mobile

Trace and find my mobile phone Have been stolen yesterday[protected]. Find as soon as possible.

i have received faulty electric heating bag

i have received faulty heating bag of order number [protected] i requested for courier pickup but yet no one has came to pick up my product to replace it
Dear Sskarthick Ssk Ssk,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

No delievery of product..Ordered product not traceble at courier end.

I have ordered with snapdeal for nokia mobile vide order no-[protected].. Courier is not traceable and snapdeal is showing lethargic attitude towards customer service.. Better buy from shops in market than these fancy website.

non delivery of the product

I have not recieved the product that was mentioned as a free item with the original product. I had ordered ssn anabolic muscle builder with which a shaker was displayed as freebie. Snapdeal failed to deliver the item that was displayed

Product ordered cancelled

I ordered a product on the website, I even made a transaction. My order was cancelled stating there was a typographical mistake. The company and the employees themselves are responsible for the mistakes they do. order id - [protected]

Not Pick up from my side

My Order No - [protected] Videocon DVD not in working condition. Faulty Piece. I complaining from Delivered date but not yet done. I calling daily to the customer care but yet taken any action from their side.

Different colour&size delivered by Snapdeal

My order number [protected] casual shoes, Different colour&size delivered by Snapdeal
Dear Praveen Kumar Baldia,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Dear Praveen Kumar Baldia,

Hope you are doing good.

We tried contacting you, but were unable to get in touch. Please contact us on [protected]@snapdeal.com for any further information.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information