[Resolved] Snapdeal.com — Refund not processed. Parcel returned 3days back | |||||
I had returned usha electric kettle 2days back. Kindly initiate the refund. I have not received the update email or message about refund. Kindly refund immediately to my original mode of payment Please connect all calls after 4pm. All calls before 4pm will go unanswered because i work and phone calls are not allowed in my office. So please call after 4pm no one from snapdeal contacted me after 4pm. I have been complaining about this numerous times. Yesterday only courier man was calling me for pickup i told him that pickup of the kettle was done on thursday 12th january. On friday a lady from snapdeal called me and confirmed i[censored]sha kettle pickup was done, i told her i gave the usha kettle to the pickup man. She asked me the awb number, i gave her the number. Sd48797268 by jv express [protected] I think snapdeal is confused between 2orders of mine. Previously i had cancelled a return request of prestige kettle long back but still snapdeal keeps sending me pickup emails for prestige kettle and the courier people also keeps calling me for that. What is this??? Kindly initate refund for usha electric kettle. Was this information helpful? | |||||
Feb 17, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Snapdeal.com Customer Care's response Dear Shaima Husain, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal | |||||
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