[Resolved] Snapdeal.com — Refund not received

C S GUPTA

from Delhi, Delhi

Address:	Chittorgarh, Rajasthan, 323307
Website:	Snapdeal.com

I have received defective piece of Fantasy India Multicolour Abs Piggy Bank With Password on 17/9/2016 . Ihave returned item as per procedure and indian post receipt uploaded on 19/92016 as 18/9/2016 was holiday.
On track status it is written that QA check fail. As i mention that i have received defective piece, how it will pass QA check?.
i have sent e mail but no response from snap deal.
i have tried customer care no. but no use.

Kindly refund my amount.

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May 11, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Snapdeal.com Customer Care's response Dear C S GUPTA,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Oct 01, 2016

Updated by C S GUPTA THREE DAYS BEFORE THEY CALLED ME &ENSURE MATTER WILL BE RESOLVED BUT I HAVE NOT RECEIVED MY REFUND.

Oct 03, 2016

Updated by C S GUPTA No response from company . I have neither received refund nor product. I have returned the item on 19/09/2016vide Indian post no. CR[protected]IN .Same was received by supplier also.

Verified Support

Oct 07, 2016

Snapdeal.com Customer Care's response Dear C S GUPTA,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

Oct 13, 2016

Updated by C S GUPTA dear
how much time you want? it is going to be one month since i have returned the item & you received it.