[Resolved] Snapdeal.com — refund not received

imran bulaki

from Srinagar, Jammu and Kashmir

Address:

190023

I have ordered online bluetooth hm1100 on snapdeal when i recieved the item it was totally duplicate of the product. So i returned the same on 21st september 2017 but till date they did not refund me the amount, instead of many reminders to them.

My order id is [protected] (1 item) samsung bluetooth
Email id is [protected]@gmail.com
Mobile number is [protected] and [protected]

Please look into the matter

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Nov 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 07, 2017

Updated by imran bulaki I have ordered online bluetooth HM1100 on snapdeal when i recieved the item it was totally duplicate of the product. so i returned the same on 21st September 2017 but till date they did not refund me the amount, instead of many reminders to them.

My order Id is [protected] (1 Item) Samsung Bluetooth
Email id is [protected]@gmail.com
Mobile number is [protected] and [protected]

Please look into the matter

Verified Support

Oct 13, 2017

Snapdeal.com Customer Care's response Dear Imran bulaki,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal