[Resolved] Snapdeal.com — refund not received

ravisingh8

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400067
Website:	www.snapdeal.com

Greetings!
I returned a product to snapdeal.com and
I am expecting a refund of rs 591/- from snapdeal which according to snapdeal has been processed on 19/01/2018 but it's not reflecting in my account.
I send 3 mails to pos. [protected]@bankofindia.co.in regarding the same but did not receive any response and customer care executives are also unable to help.

Details are as below

Name : ravi kumar dinanath singh
A/c no. [protected]

Expecting amount : 591/-
Expecting from : snap deal
Date of purchase - 01/09/2018
Time : 7:55 pm
Purchase/order id - [protected]
Reference number : ccafi2dvv471

+2 photos

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Nov 10, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Snapdeal.com Customer Care's response Dear Ravi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal