[Resolved]  Snapdeal.com — refund not received to bank account

Address:Gwalior, Madhya Pradesh, 475005
Website:www.snapdeal.com

Sir, i have brought a sony mdr - zx110a headphones on 22 september 2018. I paid 589/- rupees through debit card payment mode. But after two days, i cancelled the product. Then snapdeal processed the refund on 2 october 2018 with reference number nsm[protected]. But the amount is yet not credit in my bank account. Please do appropriate action about this. I am very anxious about this since 20 days.
Now sbi bank customer care person wants utr number to see further details and denying to see the reference number.
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Dec 4, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Snapdeal.com Customer Care's response
Hi Ashish,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

He is person who called me
I have returned defected product OD: [protected] to seller via India post on 8 October 2018 So, I would like you to refund my money with postage fees.

I have not gate my refund money.its too late
Snapdeal.com Customer Care's response, Oct 20, 2018
Verified Support
Hi Dhanashree,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Please delivered my order as fast as possible because Durga puja coming please fast
Snapdeal.com Customer Care's response, Oct 20, 2018
Verified Support
Hi Sanjeev,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
The order has not been delivered to me but status is showing delivered so look in the matter as i aleady paid the amount in advance

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