[Resolved] Snapdeal.com — Refund or replacement | |||||
Hello sir my self .bunty my mobile no is [protected] from faridabad sir mene snapdeal say ek mobile order kiya jis ka order no [protected] sub order no is [protected] mobile name is iphone 5s 16 gb space grey item code is BD2795571 AND MOBILE prise is 20667.00 sir problam yah hai ki jb mene yah mobile deleverd hua 06.nov.2016 mene is ko open kiya or dekha mobile power not on and i complant to snapdeal replace my mobile and snapdeal replace me new mobile and dubara jb wo mobile mere pass deliverd hua to sim and bluethoot not working and agin i complant to snapdeal ki mobile me sim or bluthoot work nhi kr rahe h to snapdeal ne us mobile ko mujh say pick kiya NUVO EX corrier ke dwera and snapdeal say thy will refund to me in 7 business days and 20 day layter mene snapdeal ko call kiya to un logo nay mujh ko bola ki ap ko refund or replacement kuch bhi nhi milega and i requst please mujh ko mobile or pasa kuch to do laykin un logo ne mujh ko bilkul mna kr diya ki snapdeal apko kuch nhi degi and today date is 16.jan.2017 and they will not refund and replacement mobile to me please anybody help me please please Was this information helpful? | |||||
Feb 16, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Snapdeal.com Customer Care's response Dear bunty chutani, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
 3 Comments | |||||
Comments
Micromax A35 1500 mah battery is delivered instead of Micromax A61 1500 mah battery against order no.[protected], sub order no.[protected]. Difference of snapdeal price (Rs.475 - Rs.410) = Rs.65 may kindly be refunded to my SBI a/c no. [protected].
Snapdeal.com Customer Care's response, Jan 18, 2017
Verified Support
Dear letter#123,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Akdm bakwas courier compani jv express.
0.001 kodi ki ghatiya courier compani
plzz kisi or compani ke sath contract kr lo ak to waise hi aap ki website ko loh itna use krte h upar se yh courier wale.
dubara kbhi snapdeal se order nhi krunga bhagwan ke liye is bar mera courier phuchwa do plzzzzz..
0.001 kodi ki ghatiya courier compani
plzz kisi or compani ke sath contract kr lo ak to waise hi aap ki website ko loh itna use krte h upar se yh courier wale.
dubara kbhi snapdeal se order nhi krunga bhagwan ke liye is bar mera courier phuchwa do plzzzzz..
Snapdeal.com Customer Care's response, Jan 18, 2017
Verified Support
Dear kitu_hr,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Feb 2, 2017
Verified Support
Dear kitu_hr,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal