[Resolved]  Snapdeal.com — Refund pickup not done

Address:46001
Website:www.snapdeal.com

My khaitan induction which i ordered from snapdeal has not been picked up the induction is of no use since it has a problem of power supply. I requested for comlaint within 5 days they said they will pick it up on 8th of june but it was not picked up. the induction is of no use and they are not picking it up. after going on the Delhivery courier company track they say it is cancelled by the snapdeal.i have attached the screenshot below would request them to take the product which is worth 2149 rs. I strongly request the snapdeal team to pick it up and give my freecharge balance back.
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Jun 23, 2016
Complaint marked as Resolved 
thanks a lot to the consumer complaints and snapdeal.com finally they picked the product and gave me refund.thank you.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear saksham1,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
dear sir,

        i am writing this letter regarding the pick up that is done by mistake from your courier person,

                        i am giving the details and mistake done by you 

i have ordered one product name play YOU SMART TO WHEEL SELF BALANCING SCOOTER WITH FREE BAG ON 09.04.2016 AND SUBORDER ID - [protected] BUT THIS PRODUCT WAS NOT DELIVERED. BUT BY MISTAKE YOUR COURIER PERSON HAS PICKED FROM ME THE SAME PRODUCT WHICH WAS DELIVERED ON 25.3.2016 ORDER ID-[protected]  NOW I HEREBY REQUEST YOU TO RETURN THE PRODUCT OR GIVE MY MONEY BACK, AND I AM REQUESTING TO SOLVE THIS ISSUE AS SOON AS POSSIBLE FOR ALREADY MY CASE HAS BEEN DELAYED 

           FOR FURTHER DETAILS I AM SHARING THE IMAGE OF PICK UP RECEIPT AND THE REFUND TICKET ID[protected]


             FILES ARE ATTACHED 


WARM REGARDS

H

VICKY MATANI

[protected]

Dear Vicky Matani,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Dear saksham1,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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