[Resolved]  Snapdeal.com — refund request not processed

Address:New Delhi, Delhi
Website:snapdeal.com

I ordered a seiko snkn171 men watch on 1 june 2018.
From snapdeal.com worth rs 13893.
Orderid - [protected]
I got the delivery on 10 june 2018. The packaging was very poor..
After opening the package there was a fasttrack watch worth rs 850, with a manual stamped by seller r k sales & promotions, delhi.

There was also a tax invoice from the seller r k sales & promotions, delhi with the amount rs 14893.

I requested for a return and refund on 10th june 2018, ticket id: 47761227..
There is no update from snapdeal on that.

Looks like snapdeal does not value its customers.
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Jul 14, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Snapdeal.com Customer Care's response
Hi Minalabhi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Sir I need now, your company have selected any customer and give any prizes
I have received a call I need to know weather it is original or fake

Snapdeal.com Customer Care's response, Jun 16, 2018
Verified Support
Dear Sikkenter,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls/sms.

Regards,
Team Snapdeal

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