[Resolved]  Snapdeal.com — refuse to pay rs 500 for repairing ant w k1 4g mobile

May 20, 2019

Updated by arunava chowdhury1234567890 Snapdeal is number one cheater and frauder. They continuously sending messages to my mobile and email that the refund of Rs 500 would be send a within a week and now denying that. Please take a strong action against them for sending this kind of false messages and denying to pay repair cost of Rs 500 .

May 25, 2019

Updated by arunava chowdhury1234567890 Snapdeal did not send the repair cost still now although they contacted me by phone on 21.5.19 and agreed to send Rs 500 for repair cost. It seemed they are number one cheater and frauder. They continuously sending messages to my mobile and email that the refund of Rs 500 would be send a within a week . Please take strong action against them if they do not send me the repair cost urgently and for sending this kind of false messages .

May 29, 2019

Updated by arunava chowdhury1234567890 They did not send the repair cost still now. Take suitable action and measures that snapdeal should send the repair cost without any delay

Jun 04, 2019

Updated by arunava chowdhury1234567890 Snapdeal did not send the repair cost still now although they contacted me by phone on 21.5.19 and agreed to send Rs 500 for repair cost. once they are saying repair cost would be sent within a week after that there is no response from their end. It seemed they are number one cheater and frauder. They continuously sending messages to my mobile and email that the refund of Rs 500 would be send a within a week . Please take strong action against them if they do not send me the repair cost urgently and for sending this kind of false messages .

Jun 04, 2019

Updated by arunava chowdhury1234567890 The following has been sent by snapdeal on 14.5.19 and still they have not sent the repairing cost. It seems they are number one cheater and frauder in online business, The contents sent by snapdeal is below:

Snapdeal <[protected]@snapdeals.co.in>
To:
[protected]@yahoo.com

14 May at 2:59 pm


Hi ARUNAVA,
Refund of Rs. 500 has been processed successfully!
We have issued the refund for your Ant.w Pink ANT.W K1-4G 16GB to your card/bank account. Your bank will take another 7-10 business days to credit this amount.

Refund Reference Number for the transaction is 20181215.

In case amount doesn't reflect within next 7 business days, please contact your bank and share this reference number. For queries write to [protected]@snapdeal.com.
We look forward to seeing you again soon.
Team Snapdeal
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Jun 10, 2019

Updated by arunava chowdhury1234567890 Snapdeal sent it today on 10.6.19 and said they issued the refund on 18th April 2019 with BRN NO.20181215 but
actually they did not sent and it did not reflect anywhere in my bank passbook. Please force them to send the amount most urgently. The contents sent by them is the following:

Dear Arunava,
Thank you for contacting Snapdeal.

This is with reference to your email regarding the order status of your Ant.w ANT.W K1-4G ( 16GB, 3 GB ) Pink.

We would like to inform you that we have already issued a refund for your Product into your card/bank account on 18-Apr-2019. Please note BRN No. 20181215 as a confirmation of this Transaction.

However, As you confirmed that refund is not reflecting in your account. Hence, Please reply to this email with a statement of the bank account/card from which you paid for your Product. We will look into the status of your refund as soon as we receive it and assure you for quick resolution. Please note: The bank statement should be in a PDF format, for the period between the 24-Sep-2018 and 18-May-2019.

Thank you,
Team Snapdeal
Issued On: Tue, 19 Mar, 2019 Reference number: 55421039

Jul 30, 2019

Updated by arunava chowdhury1234567890 sir,
Someone from snapdeal called me on 23.7.19 at 2p.m and told me to wait another 48 hours to get the refund but still now I do not receive any refund . Once again this is a one kind of stupidity and nonsensible act from them. Strong legal action would be taken against them if I do not get the repairing charge of Rs 500/- within 1 or 2 day's . It seems their nonsensible, cheating activities do not come to end still now. After everything is settled how can they tell this kind of nonsensible and stupid word once again. 48 hour's have already been passed but no sign of any resolution. It was already settled that they initiated the refund of Rs 500/- on 21.6.19 and it would be reflected in my bank account by 1.7.19 .They confirmed me this time there would be no confusion and no mistake and they would not mix up this refund with the previous refund on 7.12.18. They had sent this on 29.6.19 at about 10.06 a.m but the refund has not been credited to my account still now.
It seems they did not send the amount on 21.6.19. Please take necessary steps and action against them for harrasing, cheating customer and sending this kind of false messages and making false commitment to the customer to a large extent with the help of two snapshots that they sent on 21.6.19 and 29.6.19 .

Dear Arunava,
Thank you for contacting Snapdeal.

This is with reference to your email regarding the refund of your Ant.w ANT.W K1-4G ( 16GB, 3 GB ) Pink.

Refund has already been processed in your account on[protected] . It should be credit to your bank/credit card account by[protected]

We value your association with us and look forward to see you again soon.

Thank you,
Team Snapdeal
Issued On: Wed, 26 Jun, 2019 Reference number: 58302681

Aug 05, 2019

Updated by arunava chowdhury1234567890 sir,
Why you did not take any action against snapdeal after everythings sent to you on july 30, 2019 .Someone from snapdeal called me on 23.7.19 at 2p.m and told me to wait another 48 hours to get the refund but still now I do not receive any refund . Once again this is a one kind of stupidity and nonsensible act from them. Strong legal action would be taken against them if I do not get the repairing charge of Rs 500/- within 1 or 2 day's . It seems their nonsensible, cheating activities do not come to end still now. After everything is settled how can they tell this kind of nonsensible and stupid word once again. 48 hour's have already been passed but no sign of any resolution. It was already settled that they initiated the refund of Rs 500/- on 21.6.19 and it would be reflected in my bank account by 1.7.19 .They confirmed me this time there would be no confusion and no mistake and they would not mix up this refund with the previous refund on 7.12.18.
It seems they did not send the amount on 21.6.19. Please take necessary steps and action against them for harrasing, cheating customer and sending this kind of false messages and making false commitment to the customer to a large extent with the help of two snapshots that they sent on 21.6.19 and 29.6.19 . Snapshots are attached.

Sep 06, 2019

Updated by arunava chowdhury1234567890 A settlement was done by snapdeal representative shamim to send the second repairing charge of Rs 500/- . For this reason snapdeal initiated Rs 500/- to my account on 9.8.19 and confirmed me the amount would be credited within 15 day's (max on 3.9.19). But the amount is not credited still on today 6.9.19. For this they continuously telling me lie and harrasing me with false statements sent to my email.Some of the statements are attached for your reference. Take some strong and bold action against snapdeal for harrasing, cheating and wasting customers valuable times .Also please force them to send the repairing charge of Rs 500/- most urgently.. How can they run online business with this kind of cheating activities.