[Resolved]  Snapdeal.com — Refused seller payment even after shipping of order

Address:	Sonipat, Haryana, 131001
Website:	www.snapdeal.com

We shipped 2 suborders [protected] and [protected] dated 19.10.2016, where firstly they debited stock out commission to me for orders not shipped and then refused payment with a comment as orders cancelled before shipping hence cannot pay.

We uploaded signed manifest of the logistic company, for which they replied that the manifest is not properly signed hence we cannot honor your claim.

We uploaded numerous other manifests along with a written declaration from the logistic agent that the shipments were perfectly taken over by him. (Attached)

Moreover, the manifest consists of 4 suborders/shipments, where 2 were perfectly delivered to the customer. The problem lies with the other two mentioned above.

How it is possible that the courier boy signed manifest without picking up the shipment or partial manifest shipped/accepted by courier boy.

We recommend sd not to be-fool sellers and do business ethically.

After much struggling with their cs internally via queries, we had opened the case for public at large on twitter, aiova, google and others.

Query ids are

Complete details at dlvr. It/nsfbwn

Similar signed manifest, declaration and affected manifest details at
https://drive.google.com/drive/folders/0B3fH7M3O0sOVUnFXUGctd0MyR28