[Resolved]  Snapdeal.com — Refused to return and refund against two orders

Address:Jaipur, Rajasthan, 302001
Website:www.snapdeal.com

Whenever we order on snapdeal we are given option showing cancellation and return policy according to which we can return/replace and get refund against particular products. I saw the options of return and refund before ordering both below mentioned orders. But now snapdeal not returning products and giving me refund with following reasons. Order ID: [protected] . Item: Pink Sparx Running Shoe. Price:809 Snapdeal saying I returned a wrong product. But I handedover right the product to their courier boy. Now my role ends there only. If the product was wrong, why he accepted it. Order ID: Order ID: [protected] Item: Wrangler Blue Slim Fit Jeans Price:798 Snapdeal saying I have made many returns in past so I can return products now. If it was the case, why I was showed 1-month cancellation and refund option while I was ordering. Help me to get my full refund against this fraud.
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Jun 27, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 27, 2017
Snapdeal.com Customer Care's response
Dear Darshan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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