[Resolved]  Snapdeal.com — regarding refund for order # [protected]

Address:462043

I had ordered "nike air max 2017 white running shoes" (Order # [protected]) in white color but have received black color. The quality of the shoes was also very bad. It didn't seem to be as expected.

The same has been returned back but the refund hasn't been processed yet.

Kindly make speedy arrangements to process the refund as i've already returned the shoes.
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Jul 14, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Snapdeal.com Customer Care's response
Dear Ankit,

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed the product received at our warehouse and found that it did not pass our quality checks. We are sorry that we will be unable to complete your return request.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have ordered a hand bag and have returned it... they have took it back but didn’t asked any details of bank... and message I got is that it will be refunded in my bank ac...plz help.. if they don’t have bank details then how will they transfer
Snapdeal.com Customer Care's response, Jun 13, 2018
Verified Support
Hi Kareema!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Some one call me I am won a prize tata indigo car, fresh valu are 420000/-he told me just you pay only 8500/- some car regestation, than he call every time, than I request you, thats true or falls, that number [protected], what to do, pl told me, snapdeal are very big companey, I am your coustmer,
Snapdeal.com Customer Care's response, Jun 13, 2018
Verified Support
Dear xXRisheXx,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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