[Resolved]  Snapdeal.com — replacement of the product which is under warranty

Address:Mumbai City, Maharashtra, 400058

Dear sir,
I have ordered a reboxed nokia 1600 32 mb black order no. [protected] and sub order no. [protected]. The product which i have received is not working properly.
1) the battery is not charging it seems there is a problem of batter or a charger
2) when i m inserting a sim card it is showing no sim card.
The product is under 3 months warranty. So i am requesting you to kindly assist me on the same.
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Jan 9, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Snapdeal.com Customer Care's response
Dear Kamran,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

Hello sir i am liyaqat abassi i have bck my order of htc desire 2000 mah battry i want. To bck my money in my account
Liyaqat abassi
6149 Account no branch uri
Plz inform me when u transfer my money
Plz do as soon as poosiblhe
Hlo snapdeal apka delivery boy htc mobile ki desire baterry mjse legiyaa ha
Karipya mere pase bego
Snapdeal.com Customer Care's response, Dec 9, 2017
Verified Support
Dear Layaqat,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

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