[Resolved]  Snapdeal.com — request for returning product not completed

Address:Bangalore, Karnataka
Website:Snapdeal.com

I have ordered rnd creation green banglore silk lehanga on 26 january 2018
Order id-[protected] but i didn't like the product.
So i have lodged a return request on 3 february ticket id[protected] and the product should revert within 48 hours but no reversal of product is done.
We have also send mails and talk on toll free no. But no satisfactory answer is given.
Please solve my problem as soon as possible
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Feb 18, 2018
Complaint marked as Resolved 
Thanku very much for your support .Snapdeal has returned my product and refunded my money .Company has accepted their fault.THANKS again for your fast process in solving problem.
Snapdeal.com customer support has been notified about the posted complaint.
Feb 10, 2018
Updated by Jaipr
Snapdeal.com — request for returning product not completed

1 Review
Ja Jaipr on Feb 10, 2018
Mark as Resolved
Order ID: [protected]
Phone/Mobile Number: [protected]

I have ordered RND creation green banglore silk lehanga on 26 january 2018
ORDER ID-[protected] but I didn't like the product .
So I have lodged a return request on 3 february TICKET ID[protected] and the product should revert within 48 hours but no reversal of product is done.
We have also send mails and talk on toll free no. but no satisfactory answer is given.
Please solve my problem as soon as possible

Feb 11, 2018
Updated by Jaipr
I have received call from snapdeal representative after complaining about return of product RND creation banglore silk On consumer complaints...consumer complaint status ID -1862180...snapdeal representative said that my number of returns are more due to which my product cannot be rerurned which was not mentioned in SNAPDEAL RETURN POLICY...SNAPDEAL COMPANY has done fraud with me...I request you to take right action so that my product can be returned and money can be refunded as soon as possible...I am attaching SNAPDEAL RETURN POLICY IMAGE

Feb 11, 2018
Updated by Jaipr
Updated by Jaipr, Feb 11, 2018
I have received call from snapdeal representative after complaining about return of product RND creation banglore silk On consumer complaints...consumer complaint status ID -1862180...snapdeal representative said that my number of returns are more due to which my product cannot be rerurned which was not mentioned in SNAPDEAL RETURN POLICY...SNAPDEAL COMPANY has done fraud with me...I request you to take right action so that my product can be returned and money can be refunded as soon as possible...I am attaching SNAPDEAL RETURN POLICY IMAGE

Verified Support
Feb 12, 2018
Snapdeal.com Customer Care's response
Dear customer (Jaipur),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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