[Resolved] Snapdeal.com — Reschedule of pick up

Chungkham

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110067
Website:	snpdl.in

I made replacement pick up on 24th April, 2017 on receiving a defective item(id=[protected]) from SNAPDEAL. My replacement pick up date is supposed to be on or before 26th April, 2017(which I thought they would come on 26th April. But they came on 25th April instead and I missed to receive their call as I was out for my work and asked me to reschedule the pick up date. I don't see any option, however, to contact and reschedule pick up in SNAPDEAL website nor application. I would be happy if they could come again on the said date(26th April).

Ticket id=41491296
Suborder id=[protected]

+5 photos

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Jun 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Snapdeal.com Customer Care's response Dear Chungkham,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal