[Resolved] Snapdeal.com — return and refund

 
1 Review
India
 Naziya Altaf Khan on Dec 15, 2018
My order no [protected] and sub order no is [protected], when i have received my product continuously ihave tried to return since 14 dec morning, because it is used and fake product, i have paid full amount for that, so why should i suffer with fake product, but costomer care not giving me proper information that will i get my refund or not, pls help me
Complaint marked as Resolved Jan 18, 2019

Complaint Status


[Dec 15, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Dec 17, 2018
Dear Naziya,

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.

Regards,
Team Snapdeal
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    Snapdeal.com - return and refund