[Resolved] Snapdeal.com — return and refund

Crunchymedia

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751007
Website:	snapdeal.com

My order id: [protected] i ordered jbl xtreme portable bluetooth speaker - black, dimensions (H x w x d) 126 x 283 x 122 mm
Weight 2112 g, warranty 1 year, through snapdeal but seller sending a duplicate product which is very small and duplicate product which is no warranty card and charger and other throw snapdeal.
I just initiated for return and it will take for 3-4 day and canceled. But snapdeal mention there policy 7 day return and replacement but completely duplicate product selling how snapdeal provide access seller its completely wrong people how. Can trust snapdeal. My request is please solve ande return my product and refund pleas.

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Jan 20, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal