[Resolved] Snapdeal.com — Return and refund of micromax canvas spark 2plus (8 gb) purchased from snapdeal

pratik gahukar

from Pune, Maharashtra

Address:	Nagpur, Maharashtra, 440034
Website:	www.snapdeal.com

I purchased mobile from snapdeal which i recieved on 3/9/2016. It is a defective product and has battery problem. i lodged a complaint(telephonic) on 9/9/2016 for return and refund of my amount for which they assured me to be done. But now when i calling them from regitered mob no., get a reply 'no orders on this mobile no'. want return & refund. They might send someone to repair or replace but i want to return and refund.

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Oct 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Snapdeal.com Customer Care's response Dear pratik gahukar,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal