[Resolved]  Snapdeal.com — return

Address:500080

Hi i am manju, i ordered cromton geyser. Delivered wrong product by them. Hence
I request return process.. I don't receive any reply for the same. Later i wrote a mail to snapdeal. Then they send that
W message i got

Update on refund request:
Manju, sorry! We are unable to pick up ur product... As your
Address lies beyond our serviceable area for reverse pickup. Please courier
It within next 5 days with original packing, tags & accessories to the
Following address:
Hyderabad vulcanqc, vulcan express pvt ltd, door. No.: 3-4/3, survey no.:
195, 198, village: kandlakoya, mandal: medchal,, district: rangareddy,
Hyderabad - 501401, medchal, telangana, 501401.
Remember to upload copy of courier receipt at 'my orders' in snapdeal app -
http://snpdl.in/ so we can track your request and process refund, incl
Courier charges reimbursement. Track your return request on the snapdeal.

Note earlier from same address they to return one order. Y now they are not able to pickup the order.
Was this information helpful?
No (0)
Yes (0)
Jan 30, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Snapdeal.com Customer Care's response
Dear manju natha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have been mailing multiple times for the defaulted product delivered but no one is coming to pick as scheduled mesg for pickup is coming but no one is turned up
[protected]complaint no
Purchase electronic item and facing bad experience from snap deal
Snapdeal.com Customer Care's response, Dec 28, 2017
Verified Support
Dear Abhinav Agnihotri,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information