[Resolved] Snapdeal.com — return

 
2 Reviews
 manju natha Prasad on Dec 26, 2017
Hi i am manju, i ordered cromton geyser. Delivered wrong product by them. Hence
I request return process.. I don't receive any reply for the same. Later i wrote a mail to snapdeal. Then they send that
W message i got

Update on refund request:
Manju, sorry! We are unable to pick up ur product... As your
Address lies beyond our serviceable area for reverse pickup. Please courier
It within next 5 days with original packing, tags & accessories to the
Following address:
Hyderabad vulcanqc, vulcan express pvt ltd, door. No.: 3-4/3, survey no.:
195, 198, village: kandlakoya, mandal: medchal,, district: rangareddy,
Hyderabad - 501401, medchal, telangana, 501401.
Remember to upload copy of courier receipt at 'my orders' in snapdeal app -
http://snpdl.in/ so we can track your request and process refund, incl
Courier charges reimbursement. Track your return request on the snapdeal.

Note earlier from same address they to return one order. Y now they are not able to pickup the order.
Complaint marked as Resolved Jan 30, 2018

Complaint Status


[Dec 27, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Dec 28, 2017
Dear manju natha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

I have been mailing multiple times for the defaulted product delivered but no one is coming to pick as scheduled mesg for pickup is coming but no one is turned up
[protected]complaint no
Purchase electronic item and facing bad experience from snap deal
Snapdeal.com Customer Care's response, Dec 28, 2017
Verified Support

Dear Abhinav Agnihotri,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal

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    Snapdeal.com - return