[Resolved]  Snapdeal.com — return is not happening

Address:Indore, Madhya Pradesh, 452001
Website:Snapdeal.com

My order number is suborder id: [protected] i have purchesed nike air max on 19may order nu above and recieved on 26may and same day return process

Waiting for pick up, still not picked and i got the sms that it is unsuccessfull but no one come to my home

I am calling customer care and send the mail to snapdeal ([protected]@snapdeal.com,) but no revert fr them

Please tell to collect tomarrow or give me the address i will drop to yr office

Even no call come to pickup, how i will know who is comeing and when

[protected]@gmail.com

Satendra patel
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Snapdeal.com Customer Care's response
Hi Satendra,

We're working on the issue and we'll have this sorted on priority.

Thanks!
Team Snapdeal
Verified Support
Jun 02, 2018
Snapdeal.com Customer Care's response
Hi Satendra,

We're working on the issue and we'll have this sorted on priority.

Thanks!
Team Snapdeal
Verified Support
Jun 04, 2018
Snapdeal.com Customer Care's response
Dear Satendra,

Hope you are doing well.

So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

Regards,

Team Snapdeal
Complaint comments 

Comments

My product doesn’t reach at my place . Order ID :- [protected] . Kindly resolve my problems

Snapdeal.com Customer Care's response, May 30, 2018
Verified Support
Hi Anurag,

Very sorry for the inconvenience. We've noted down the order ID. We'll get this checked & connect with you.

Thanks!
Team Snapdeal
DEar Sir,
I got same call from Snapdeal that i win TATA safari . i have to pay some amount for registration..

i have one question .. from where they got number and address. If this is wrong than snapdeal does't manage our privacy.
Snapdeal.com Customer Care's response, May 30, 2018
Verified Support
Hi,

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information