[Resolved] Snapdeal.com — return not accepted | |||||
I was ordered open box moto z play for 14048. Rs on 8th april 2018. But i received 1000. Rs celkon mobile. Now i claim return but they are accept my request. They said 'we understand that you are not happy with your recent purchase with us and that and wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks'. So please accept my request. If they didn't accept i lose 14000 rs. Please help me. Was this information helpful? | |||||
May 24, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Apr 14, 2018 Shivam yaduvanshiw's response My order for two basiics by la intimo Brief pack of two but become only one brief so please exchange my order Verified Support Apr 16, 2018 Snapdeal.com Customer Care's response Dear Pravin14460, Sorry for the inconvenience caused to you. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Apr 23, 2018 Snapdeal.com Customer Care's response Dear Pravin14460, , Our team informed you that your complaint did not pass our internal checks. Hence, we'll not be able to help you further. Thanks! Team Snapdeal | |||||
2 Comments | |||||
Comments
It's this message is true that I won 1 prize of TATA SAFARI from Snapdeal coz I always shopping from Snapdeal only and this is the first time I got like this message.
Snapdeal.com Customer Care's response, Apr 18, 2018
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But become only one brief so please exchange my order
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal