[Resolved]  Snapdeal.com — return not done

Address:Chennai, Tamil Nadu, 600066

I have order jockey women's panties but seller has send mens inner wear so request return for this product on 2nd of jan 2018 i have waited for 10 days after that i raised complaint regarding this in [protected]@snapdeal.com on 12th of jan 2018 and they replayed me our team is investigating the same. We will update you with the resolution within 48 hours. But no one has replayed me even we cannot contact the customer care. Worst customer care and service.

Sub order id : [protected]
Complaint id :45416326
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Mar 1, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
Snapdeal.com Customer Care's response
Dear customer ( raje984),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

We should only go and take our delivery they are calling us they are not coming to us and taking delivery charges!!
Snapdeal.com Customer Care's response, Jan 25, 2018
Verified Support
Dear Tousif,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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