[Resolved]  Snapdeal.com — Return of AC due to 15,000 Rs Installation cost

Address:	Nagpur, Maharashtra, 440008
Website:	Snapdeal

This is regarding order id: [protected] and reference id: 41196076 for the Voltas window AC. The AC was delivered on 6 April 2017. However the installation person called us only on 12 April (though the company said it will be done within 3 business days). The AC installation cost as mentioned in the Snapdeal's email and order page is less than 1000rs. However, the installation peerson from Voltas asked 15, 000 Rs for installation which is almost the same cost of the AC. This is completely contradictory to what has been mentioned on their website and we cannot afford the same. We therefore requested them to return the product and refund our money. However, they denied our request saying the product has been delivered in good condition. When the AC has not been opened and tested, how do we know what is inside. To ask Rs 15, 000 for installation is unheard of and completely unacceptable. We therefore request that either they install urgently the AC and not charge us more than Rs 1, 000 else they should take the product back and refund our money. Thank you