Snapdeal.com — return of defective mobile (xolo 1 black)

eb7277

Address:	New Delhi, Delhi, 110041
Website:	www.snapdeal.com

I have received a defective mobile on 12th august'17 & made a request for return (Tikit id[protected], but after several followup also i did not received any response. Neither they have taken back the defective mobile nor they have returned back my payment of rs 6899/-

Still status is showing "return request is under process"
Order detail: id: [protected] placed on 02nd august 2017
Seller address:
Sas gadgets_ kunda_vl-rvoi,
Warehouse 10 bigha, 15 bijwas, out of khasra
No284/1, village: hiran kudna
City - delhi
Gstin : 07aghpk2113m1zh

Regards
Abhay kr. Singh
Mob-[protected]

+3 photos

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Snapdeal.com customer support has been notified about the posted complaint.

Apr 28, 2018

Updated by eb7277 Dear Sir,
What is status ? so far I did not receive any response from Snap deal.

Abhay Kr Singh
Mob-[protected]

Apr 30, 2018

Updated by eb7277 Dear Sir,
From Snap deal customer care (Phone no - +[protected], I received a phone call who says they can not help me at all as the six month warranty is expired. But he accepted that the return request was received on time by them.But did not responded on that but they they will be able to help me for replacement or get the money back.

Now what should I do ?? Already I have invested Rs6899/- ???
If this is case in future i am not going to make any deal from Snap deal & also ask my friends for the same.

May 04, 2018

Updated by eb7277 Is there is any way out to get the defective mobile return / money back ?????

May 04, 2018

Updated by eb7277 I am going to post this complain in "Google".