[Resolved]  Snapdeal.com — return problem

Address:Mahendragarh, Haryana

I had ordered a spy pen it is used by the seller and do not have the push botton. I instantly press the return option. I had press the option on 25 june. Nobody came to return it after 13 days of replacement. When I track it, it shows 1 july then next day it shows 7 july and next day it show again 1 july. Please solve my problem please. Please return this order. I will be very thankful to you.
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Aug 9, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jul 08, 2018
Updated by bean's laughter series
It is 560 rupees
Verified Support
Jul 09, 2018
Snapdeal.com Customer Care's response
Dear Chirag,

Hope you are doing well.

We are escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal
Complaint comments 

Comments

I ordered 2 products via their site, one was K&N Filter and another a vape... They send me different products, whenever i raised a return req. they said it to be on hold and moreover pathetic customer care, cant even contact them !!
I want my money back . Never ever buy anything from SNAPDEAL, i repeat never ever
Snapdeal.com Customer Care's response, Jul 13, 2018
Verified Support
Dear Anmol,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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