[Resolved] Snapdeal.com — return promised/ not picked up// status closed | |||||
I have requested return for my order number order id: [protected] (1 item) details Placed on 29 nov, 2017 Since the item was defective. It was not taking charge!!! No one collected!!! Only sms update!!! I got a call from them i again inform please send your people for pick up!! Never send!! Sent more than 30 emails no reply or no contact from snapdeal. I initiated return no response just text or email no call or no pick up person???/whom should i return???// I got a call second time, i just inform that i need return return!!! She told me taht she will arrange pick up!!! No pick up arrange!!! My return was closed simply!!! Snapdeal is cheater!! I want them to take this and give my complete refund!!! Was this information helpful? | |||||
Jan 16, 2018 Complaint marked as Resolved Thank you for resolving this issue...I got this item picked up and complete refund ...
Thank you snapdeal... Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 03, 2018 Snapdeal.com Customer Care's response Dear customer (bkarki0), Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
sir some tools were missing in product recieved and while placing return i was forget to mention that and return was not picked by your staff please do something
id[protected]
id[protected]
Snapdeal.com Customer Care's response, Aug 16, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
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Apologise for the inconvenience!!!
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal