[Resolved] Snapdeal.com — return request closed

pavan minalapuram

from Vijayawada, Andhra Pradesh

Address:	Karimnagar, Andhra Pradesh, 505209
Website:	Snapdeal

Hi i am pavan, snapdeal ordered number [protected] i ordered bag due to some
Issue i request return process and i got a message that we are unable to
Take item please courier the item to below address so i send the item to
That adress next day i got message we are going to pick item...in that the
Item returned back which i courierd... This is below message i got

Update on refund request:
Pavan, sorry! We are unable to pick up your sr sales pink p... As your
Address lies beyond our serviceable area for reverse pickup. Please courier
It within next 5 days with original packing, tags & accessories to the
Following address:
Hyderabad vulcanqc, vulcan express pvt ltd, door. No.: 3-4/3, survey no.:
195, 198, village: kandlakoya, mandal: medchal,, district: rangareddy,
Hyderabad - 501401, medchal, telangana, 501401.
Remember to upload copy of courier receipt at 'my orders' in snapdeal app -
http://snpdl.in/ so we can track your request and process refund, incl
Courier charges reimbursement. Track your return request on the snapdeal

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Nov 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 26, 2017

Updated by pavan minalapuram Hi im pavan

I got messages from last 5days that today item will picked
Up today but no one came to pick.. Later im receiving message that we tried to pick up your item but were unsuccessful... Many times i called to e com express they saying that we didnt get any message from snap deal... I dn't know whats hell is going on... I called to ecom express they saying that we didn't get any message from snap deal

Pickup update showing but its not selecting when im selecting calender image no responce its blocked only it is showing but not working

I wrote nearly 6 mails to snap deal... No perfect response from you

No perfect response from snap deal

Please take your item and refund my money

Order number [protected]
Suborder number [protected]

Verified Support

Oct 28, 2017

Snapdeal.com Customer Care's response Dear pavan minalapuram,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Verified Support

Oct 28, 2017

Updated by pavan minalapuram Reschedule for Pick

i had initiated returns for order Id [protected] however nobody came to pick up . i got the msg to Reschedule the pickup however i got an option Reschedule but its not responding while selecting in site nor in app