[Resolved]  Snapdeal.com — return request is not taken

Address:Ahmedabad, Gujarat, 380058

It was order for floating shelves, order id-[protected], was delivered to me at ahmedabad on 24-august-2017, i generated return request on 28-august-2017 as i did not like the quality of the product. After 13 days they came to resolution that "item was delivered in good condition and hence, cannot be returned or replaced." i mailed about my concern of quality which was not answered.
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Oct 25, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 07, 2017
Santosh kumar sarangi's response
I dont want to waste my time
Verified Support
Sep 13, 2017
Snapdeal.com Customer Care's response
Dear Sanjay,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

I return my product diwan set .
But I did not get my refund money 549rs
Snapdeal.com Customer Care's response, Sep 14, 2017
Verified Support
Dear Ashupakala,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
My mobile no is [protected].my gmail id is santosh.[protected]@gmail.com.please unsubscribe me from any messages and mail from snapdeal online shopping company.
Snapdeal.com Customer Care's response, Sep 14, 2017
Verified Support
Dear Santosh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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