[Resolved] Snapdeal.com — return scheduled but not picked up even in 20 days | |||||
I ordered protein with shaker free on 20 dec 2017 and i received it on 26 dec 2017 but there was no shaker in it. So i commanded to return it because replace option was not there. So since 26 december 2017 now its 12 january 2018 and no one is here to pickup my order. Everytime i mail them they reply with the same copy paste mail that we will pickup in 2-3 days. But every other day the return is scheduled and executive is out for pickup but within 15-30 min. It gets failed. I don’t know what to do i am fed up and never going to use snapdeal again in my life Was this information helpful? | |||||
Feb 13, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Snapdeal.com Customer Care's response Dear Vikas, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Hope you are doing well.
Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim.
Regards,
Team Snapdeal