[Resolved] Snapdeal.com — returning product

Darshan Bothara

from Hyderabad, Telangana

Address:

Deloitte Tower 1,Meenakshi Techpark, Survey No. 41,, Gachibowli Village, Ranga Reddy District, Hyderabad, Hyderabad, Andhra Pradesh, 500032

I have raised a return request on 7th august and till date the product is not been picked up,
the pickup gets rescheduled in every 2 days.
and today i receive a email from snapdeal saying as per our courier team you dont want to return the product where as they never contacted me about it.
i have been writing to snapdeal from past few days on a email regarding the same but the response i get is two lines saying your product will be picked up soon .

can you please help me on the same.

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Oct 11, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

Snapdeal.com Customer Care's response Hi Darshan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal