[Resolved]  Snapdeal.com — reverse pick the items and initiate refund of my money immediately

Address:Alwar, Rajasthan, 301019
Website:www.snapdeal.com

Hi,

I purchased some items as a prepaid orders.
I found the product were not fit to me in size and very discomfortable and the quality was also not as shown on the site and reflected through images of those product.

I placed return request on the same day and within 6 days of delivery date as per snapdeal policy.

Now they are denying to refund my money and not taking their pathetic low quality products back from me.

Today i received a call from snapdeal from some nikhil and anil and they are saying they will not take the products back and will not refund my money.

They are breaching their policy on the basis of which they assure customers to buy products from them. Its a cheating and they have to take the items back and refund my money.

Below is the mail which i have sent to fraud snapdeal at [protected]@snapdeal.com:

Hi,

Kindly arrange the reverse pick up of all requested items for which i have already placed a return request in time.

Refund all my amount for the products i'm returning to snapdeal immediately.

Below are the details of items for which i have placed a return request:

Rgds!
Sakshi
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jun 16, 2018
Updated by Sakshi@2141
Order Ids under which products were delivered:

[protected],

[protected],

[protected],

[protected]

Verified Support
Jun 18, 2018
Snapdeal.com Customer Care's response
Hi Sakshi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information