[Resolved]  Snapdeal.com — samsung in ear wired earphones with mic

Address:Patna, Bihar, 800013
Website:www.snapdeal.com

I've ordered a samsung earphone on 20th december and they delivered a iphone one 23rd december and that too very delicate which may get destroyed any time. And hence i applied for the return and they came for the pick up on 27th december. And since then i'm waiting for my refund and got no sign of it. While tracking it only shows it is under quality check process. I'm unable to contact to the customer care. And i got the message that it failed the quality check process. When i received a totally wrong brand to what i ordered how can they reject the return? And i haven't used that product even when i show it was a different one. Help me in getting my refund.
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Feb 16, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Snapdeal.com Customer Care's response
Dear Priyanka Paridhi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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