[Resolved] Snapdeal.com — Samsung white earphone

Kittu_sin

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	snapdeal

I have bought samsung earphone. After receiving i have checked and found that left earbud was working properly. So, i decided to return this item and get my money back. I have done the process required for return and refund. After calling so many times they came to take item. Then it was time for refunding money. But i didn't get my money back, i have returned my item on 31st of march. It's been one month i am trying to get my money back. I have called so somany times, customer services are saying that there is some problem by bank side. So, i have given my alternate account also. Still didn't get my money back.
Now, i am thinking i did mistake by ordering through snapdeal. Totally frustrated, i am not going to order next time by snapdeal. Sorry!!!

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May 31, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Snapdeal.com Customer Care's response Dear Kittu_sin,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal