[Resolved]  Snapdeal.com — seagate internal hard disk 320gb

Address:

Mumbai City, Maharashtra

Order ID: [protected]
Reference number: 43170475

A damaged and faulty hard disk was shipped to me.
Having not even a basic plastic cover on it. With jus two foams on both sides.
(Is this the way to ship a hard disk??)

It had signs o[censored]sage and a physical dent on a corner.
I returned the junk back to snapdeal.

They replied with :

"The product did not meet quality check.
Saying that it is not the same hard disk. "

There was no explanation regarding what they meant by this as this was the same shoddy hard disk delivered to me.

It did not meet my quality check hence I returned the product!!

It appeared they were running a scam or protecting a dishonest seller.

Why didn't Snapdeal check the product before sending it to me in the first place ?

This is absolute cheating and fraudulent if snapdeal intends me to silently keep this non functioning product .

I am outraged by your audacity to return me this damaged product on such baseless grounds.

I have sent several mails to snapdeal help email address but no reply.
Their customer care phone number is a sham. Cannot contact any representative.

The consumer is not your garbage disposal personnel .
Don't treat me like one.

I want a refund for this faulty hard disk.
Please arrange for pick up. This time don't dare return it to me.

Sebastian Davis
[protected]