[Resolved]  Snapdeal.com — seeds (bonsai and roses) - snapdeal sent some cheap seeds instead of bonzai n rose seeds and cheated me.

Address:	Gandhinagar, Gujarat, 382007
Website:	Snapdeal Online purchase Site

I have order 4 different types of seeds, viz., bonzai, fruit bonzai, roses n mukti colored roses against order id: [protected] having 4 different order ids., viz., [protected], [protected], [protected] n [protected].

I had received the products by 3rd or 4th november, 2018.

As there was no identification on the seeds, i was unable to identify and verify my order. However, i have complained n ask snapdeal team to resend the entire order with proper name of the seeds.

However, as there was no response for 3 days, i have planted the seeds. After about 10 days, the sprouting began and to my surprise, i found that the plants that grew were either some forest creeper or methi n palak bhaji.

Immediately, i had lodged a complaint for this n asked for the correct seeds n i felt like i have been cheated. I had got calls from snapdeal customer support team saying that i have to return the seeds, if i want a replacement. Now, how could i return the seeds if same has been grown into plants.

I feel sorry to say that snapdeal has cheated me by doing this transaction. 5 days back, i have received a call from snapdeal return department from number [protected] and i had explained them my problem. The snapdeal person acknowledged my complaint and agreed to send the entire order but till this date i have not received anything.

Need help here in addressing my issue and help me by arranging the correct seeds for which i have made the payment.

Kedar
[protected]